Frequently Asked Questions
Do you have questions about parking at Borgergade Parking? Here you will find answers to the most frequently asked questions about prices, payment options, opening hours and much more. If you can’t find the answer to your question, please don’t hesitate to contact us at kontakt@ebp.dk or by phone at 28 68 43 80.
About Bogergade Parkering
Hvad er højdWhat is the ride height for all three carparks?en for alle tre P-huse?
The maximum height allowed for the three carparks is the following: Adelgade: 2,0 meters; Borgergade: 1,90 meters; Landgreven: 2,15 meters Jernbanegade: 2,10 meters
What is the number of parking spots available?
In Adelgade, there are 170 parking spots. In Borgergade the number of parking spots is 300. Lastly, you can also find 170 parking spots in Landgreven. In Jernbanegade there is 95 spots.
Can you pay for parking with an app?
Yes, you can pay for your parking using the EasyPark app. EasyPark is one of Denmark's most widely used parking apps and allows you to easily start and stop your parking directly from your phone — without having to find a payment machine. You can also pay at the payment machines in the car parks if you prefer. Read more about payment options here
I forgot to pay on my way out, what now?
It can happen to even the best of us, and that's why it's possible to pay retrospectively for up to 24 hours. Once the 24-hour period has elapsed, unfortunately, you will receive a fine. You can pay her.
What are the opening hours of the carparks?
All four carparks are open from 00:00 to 24:00 every day.
Are the carparks available for hourly and 24-hour parking?
Yes, they are. You can either book a parking package through this website or just park regularly and pay for your parking hours directly at the facility, either on the payment machines or with a mobile app (EasyPark).
What are the prices?
Hourly prices are displayed at the facilities. Regarding the parking packages: 24/7: DKK 3.625,- pr. md.; 24/7 VIP: DKK 7.500,- pr. md.; 24/7 E-vehicle: DKK 3.950,- pr. md.; Nights + Weekends (between 16:00-09:00): DKK 559,- pr. md.
Do you have EV chargers in your parking facilities?
Yes, we offer EV chargers in our parking houses: Adelgade 11–13: 4 outlets at 22 kW, Borgergade 13 / Adelgade 16: 6 outlets at 22 kW, Landgreven 10: 4 outlets at 22 kW All chargers are operated by Base2Charge, allowing you to charge your car easily and securely directly from your parking space. Want to make it even more convenient? You can order a charging tag from Base2Charge and get automatic monthly billing – no apps, no cards, no MobilePay required.
How much does it cost to park for a full day in central Copenhagen?
Hourly rates can quickly add up if you park for a full day in the city centre. At Borgergade Parking, you can instead book a parking package for only DKK 500 per day — which is typically far cheaper than paying by the hour. With a parking package, you book in advance and can then drive freely in and out of the car park throughout the period. Our licence plate recognition cameras automatically register your car, so there's no hassle with tickets or machines. See and book parking packages here
What is located near Borgergade Parking's car parks?
Our four car parks are all centrally located in the Inner City and Vesterbro, putting you within easy reach of some of Copenhagen's most popular attractions and experiences. From our car parks on Borgergade, Adelgade and Landgreven, you are within walking distance of Rosenborg Castle and the King's Garden, the Botanical Garden, Kongens Nytorv and Nyhavn, Strøget and all the city's shopping, as well as the Royal Danish Theatre. From our car park on Jernbanegade in Vesterbro, you are right next to Tivoli and Copenhagen Central Station, and a short distance from the City Hall Square. Whether you are visiting Copenhagen to shop, enjoy culture, visit friends or go on holiday, Borgergade Parking is the ideal place to park — and you won't have to worry about finding a space on the street.
About WashME
General information
WASHME ejes af Borgergade Parkering ApS, Kragelundvænget 23, 7080 Børkop (CVR: 30925645). På https://oneparkas.klikbook.dk/ kan du som kunde købe værdibeviser til bilvask og bilpleje. Ved køb af et værdibevis via Washme.dk accepterer du disse generelle betingelser.
How to book a carwash package?
Værdibeviser bestilles online via https://oneparkas.klikbook.dk/. Ved bestilling angives navn, adresse, e-mailadresse og kontooplysninger. Betalingen trækkes med det samme over betalingsservice, efter du har gennemført dit køb. Salget af værdibeviset kommer først i stand, hvis og når det lykkes WASHME at registrere betalingen. Skulle betalingen ikke lykkes ved første forsøg (f.eks. fordi den angivne konto ikke eksisterer, ikke har dækning, kreditkortnummeret er forkert, eller kortet har nået kreditgrænsen), kommer salget af værdibeviset heller ikke i stand. Når købet er gennemført vil værdibeviset blive sendt pr. e-mail til den e-mail-adresse, som du angiver i forbindelse med bestillingen. Afsendelsen af værdibeviset sker umiddelbart efter, at betalingen er registreret på vores konto. Værdibeviset skal udskrives og kan indløses hos WASHME.
What are the prices?
Washme sets prices for services in accordance with the agreement. All listed prices are recommended retail prices including
How can I pay for my carwash package?
You can use Dankort, VISA, Visa Electron, Mastercard, American Express, JCB and Maestro. By purchasing a voucher, you agree to prepay the price stated. The service is provided upon redemption of the relevant voucher.
How to redeem my booking/voucher?
If you wish to redeem your voucher on a specific date, we recommend redeeming it as soon as possible or booking that date with Washme in advance. The validity period of your voucher is stated on the voucher and is also shown before you order. Unless otherwise stated, the voucher is valid for 3 years from the date of issue. Upon request, Washme will credit unredeemed vouchers up to 30 days after the validity period has expired. All vouchers carry a unique code. Washme will need this code when you redeem your voucher. Copying or tampering with vouchers is not permitted.
Right of cancellation
As a private customer, you have a full 14-day right of cancellation from the day you receive the voucher by email.
Limitation of liability and reservation
Washme reserves the right regarding any writing and/or printing errors on https://oneparkas.klikbook.dk/. Sweetdeal is not obligated to pay compensation for any loss you may incur as a result of
- the voucher not having been redeemed
- bankruptcy or closure
- other circumstances affecting the service or product to which the voucher relates
Processing of personal data
When you purchase a voucher at https://oneparkas.klikbook.dk/, we register the information you provide about your name, address, phone number and email. Any information you provide beyond this in your user profile is voluntary. Washme is responsible for the collection and handling of data. Only a limited number of employees have access to your data. If incorrect data has been registered, or you have other objections, you can contact us at the same location. You always have the opportunity to gain insight into what information has been registered about you, and you can object to a registration in accordance with the rules of the Danish Data Protection Act. Read more about the collection and processing of personal data under "Cookies and Privacy Policy" at the top of the site. Washme uses cookies to maintain demographic and user-related statistics and to ensure a varied display of advertising formats. For this purpose, we exclusively register information of a technical nature such as session time, browser type, IP addresses etc. For all advertising formats, we register whether you click on the ads provided. Read more about the use of cookies, and how they can be removed, under "Cookies and Privacy Policy" at the top of the site.
In case of errors or problems
If errors or problems arise with the voucher or its redemption, Washme will help find a solution. In such cases, you can contact us at info@Washme.dk or by phone at +45 30 10 73 77.
Change of conditions
Washme reserves the right to change these terms and conditions at any time. The current terms and conditions will always be available at https://book.timma.dk/washme